SRRM
A brief explanation with regards to what ‘Loss Control Management’ means in the Retail Risk
Environment
R1.00
The course has been developed and designed for Security and Risk Management as well as
Retail Management to firstly know and understand the Retail Risk Environment with its
various opportunities and threats it presents, and secondly, it provide the relevant skills and
expertise to Security/Risk Managers to add value when leading and managing their
respective teams, and thirdly, it provides the necessary ‘Managerial Tools’ to deliver superior
Customer Service to their Clients with regards to communication, feedback, investigations,
etc. By completing this course, Managers will also be better equipped to manage the staff by
ensuring that they are trained accordingly, service deliverables are of high standard and
budgeted shrinkage results are achieved.
2
One of the objectives of this course is to develop the Security/Risk Manager to a level equal
or above that of a ‘Risk Consultant’
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